A ProjectApp product
The restaurant system that also serves customers on WhatsApp.
Waiter is ProjectApp’s point of sale for restaurants in Colombia: cash register, tables and floor plan, orders, kitchen display, inventory and recipes, reservations, customers and loyalty points, QR digital menu, online payments and reports.
Cash register with opening and closing counts, floor plan, dine-in, takeaway and delivery orders, kitchen display, inventory with recipes, reservations with deposits, customers with points and rewards, invoicing, reports and an owner console covering every location.
Guests scan the table QR code, browse the menu, order and pay from their phone. An AI assistant helps them choose and answers their questions about the dishes.
The restaurant connects its WhatsApp Business number to Waiter through Meta’s official signup, in a few minutes and without changing numbers. The assistant answers customers’ messages about the menu, opening hours and location; it builds the order, shows the total calculated by the system and sends it to the kitchen only after the customer confirms it. Staff can take over the conversation at any time.
The owner opens their Waiter console and clicks “Connect WhatsApp”.
They log in with their Meta account and authorize Waiter to send and receive messages on behalf of their business.
They verify their number with the code sent by SMS or voice call.
From then on, customer messages reach the Waiter assistant, and orders reach the point of sale.
The restaurant can disconnect its number at any time from the Waiter console or from its Meta account.
The restaurant owns its customers’ information; ProjectApp processes it only to provide the service. Read our privacy policy, the terms of service and how to request deletion of your data.
Talk to usProjectApp · SOFTPROJECTAPPCO — GUSTAVO ADOLFO PEREZ PEREZ · NIT 1021513348-7 · Calle 30A #79-42, Medellín, Colombia · Phone +57 323 812 2373 · team@projectapp.co
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